Frequently Asked Questions
Registration & Admission
Q. Can I visit on a different date from the one I selected during pre-registration?
Yes. You may visit on any day during the exhibition.
Q. Is admission free if I complete the pre-registration?
Visitors who complete pre-registration by February 19, 2027 will be admitted free of charge.
Visitors who complete pre-registration between February 20 and March 17, 2027 may enter the exhibition after presenting the QR code included in their registration confirmation email or KakaoTalk notification at the registration desk and paying an admission fee of KRW 20,000.
During the exhibition period (March 18-21, 2027), on-site registration only will be available. Visitors may enter after paying an admission fee of KRW 30,000.
Q. What if I pre-register but can't attend? Can I cancel my registration?
That's perfectly fine. No cancellation is required if you are unable to attend.
Q. Is group registration available?
No. Each visitor must complete an individual pre-registration.
Q. I completed my pre-registration, but I didn't receive my QR code.
Your QR code is automatically sent to the email address you provided during registration. If you need it to be resent, please contact the Secretariat.
Q. I have a printed invitation. Do I still need to complete online registration?
Yes. Online registration is required even if you have a printed invitation.
If you complete online registration in advance, simply visit a kiosk or the staffed registration desk to verify your registration. Then, scan the QR code on your printed invitation to receive your admission badge free of charge and enjoy faster entry.
If you have not completed online registration before arriving, you will need to complete the registration on-site first. Afterward, visit a kiosk or the staffed registration desk, verify your registration, and scan the QR code on your printed invitation to receive your admission badge free of charge.
Q. Who is eligible for free admission?
Military personnel, police officers, and visitors with disabilities are eligible for free admission.
Q. Are minors allowed to enter?
BEAUTY & DERMA SEOUL is a B2B trade exhibition, and admission for minors is generally restricted. However, minors accompanied by a parent or legal guardian may enter.
Q. Can I bring my pet?
No. Pets are not allowed for the safety and comfort of all visitors. We appreciate your understanding.
Q. Can I receive a Certificate of Attendance?
Certificates of Attendance are available after the exhibition. Once attendance has been verified, please send your request to info@eandex.co.kr, and we will issue the certificate in the order requests are received.
Seminar
Q. How can I cancel my seminar registration?
If you registered through the BEAUTY & DERMA SEOUL website, you can cancel your registration by logging in and going to My Page > Seminar Registration History.
If you registered through a separate application form or link provided by the seminar organizer, please contact the respective organizer directly.
Q. I have questions about the seminar (online streaming, presentation materials, or on-site registration).
The availability of online streaming, presentation materials, and on-site registration may vary depending on the seminar. For more information, please contact the respective seminar organizer.
Q. I registered for a seminar only. Can I also enter the exhibition?
If you have completed visitor registration through the BEAUTY & DERMA SEOUL website, you may enter the exhibition after receiving your admission badge. If you have not completed visitor registration, an admission fee will apply.
Parking & Transportation
Q. Will there be a shuttle service?
No. Shuttle bus service will not be provided. We recommend using public transportation.
Q. How do I get to the venue?
From Samseong Station (Line 2), Exits 5 or 6: Enter through the connected passageway and proceed via Millennium Plaza to Starfield COEX Mall.
From Bongeunsa Station (Line 9), Exit 7: Enter through the connected passageway and proceed via ASEM Plaza to Starfield COEX Mall.
Q. Which parking lot should I use?
Please use the COEX underground parking lot. Please note that parking is expected to be very crowded during the exhibition period. We recommend using public transportation whenever possible.
Exhibitors & Products
Q. I'm looking for a specific product (e.g., laser, dermal filler, skin booster, etc.).
You can search by product category using the Exhibitor Search on the website. Please note that search results are based on products registered by exhibitors and may not include every product displayed at the exhibition.
Q. Can I receive a directory or an Excel file containing the exhibitor list?
We do not provide a printed directory or Excel file. You can find exhibitors on the Visitor > Search Exhibitors page.