KOREA E&EX

Privacy Policy


This consent includes all exhibitions and industry business-related services organized by Korea E&EX (hereinafter referred to as the 'Company'). By registering as a member, you will receive information about various professional exhibitions and services organized by Korea E&EX and will be able to promptly and smoothly handle any complaints related to personal information. The following Privacy Policy has been established and disclosed to ensure this.


Article 1 (Purpose of Processing Personal Information and Collection Items)

1. Purpose of Processing

Korea E&EX is a specialized exhibition company hosting B2B industrial exhibitions. In line with the era of convergence, we strive to provide services beyond industry boundaries. We collect personal information for the following purposes:

① The information collected upon registration is used for service provision related to contract formation and execution (identification and confirmation of the member and visitor), information on new services and exhibitions or events, member management (handling complaints, delivering notices), and if requested by the member, for scheduling and contact information for consultations with participating companies.

② To provide convenient and diverse services to members, the personal information collected from members may be used for providing marketing information such as events and promotions, prize delivery, surveys, service provision and advertisement according to demographic characteristics, analysis of access frequency, analysis and statistics on service use, recommendations of services, products, and information, market trend inference, market research, statistical data utilization, exhibition certification, and academic research.

2. Collection Items

Personal information collected for the above purposes is kept to a minimum. However, additional information may be requested if necessary. The following personal information items are collected as mandatory entries on the membership registration screen. Personal information of members, except for the mandatory items listed below, is classified as optional input items:

① Mandatory items: Name, age, gender, affiliation, address, contact information, survey items, etc.

② Additionally, personal information may be automatically generated and collected during service use (IP address, cookies, MAC address, service usage records, visit records, bad usage records, etc.). The data subject may refuse to consent to the collection and use of personal information; however, the above information is essential for service provision, and refusal may result in the inability to use the service.

3.The Company provides the following location-based services by using the user’s location information or the location information of objects collected directly:

  1. Providing exhibition information search results and related content based on location.
  2. For improving service performance — including positioning and navigation (such as delivering more accurate information and enhancing search quality) — the user’s movement path may be stored and used for these purposes, provided that it is anonymized in a form that cannot identify any specific individual or device.

4. Collection and Usef of Health Data

The Company accesses step count (Step Count) health data with the user's consent solely for the purpose of providing features and services within the app. The collected health data is used exclusively for in-exhibition events and service provision, is not shared with any third parties, and users may withdraw access permissions at any time through their device settings.

5. Notice Regarding Photography within Exhibition Venues

Sketch photos and videos are taken at the exhibition site and may be used for exhibition promotion/marketing materials. All photos and videos are permanently permitted to be used by the organizers' affiliates.


Article 2 (Methods of Collecting Personal Information)

Personal information is collected only after informing users of the fact and obtaining their consent. Personal information is collected through the following methods:

-When users agree to the collection of personal information and directly enter information during the membership registration and service use process.

-Participation in events/activities held at online/offline exhibitions.

-Through web pages, emails, faxes, phone calls, etc., during consultations via the customer center.

- When personal information is provided by affiliated services or related organizations.

- In the case of location information, it is collected using data such as changes in the magnetic field by walking segment, barometric pressure, and inertial measurements (angular velocity and acceleration), as well as the signal strength of nearby communication devices (e.g., Wi-Fi, BLE).


Article 3 (Processing and Retention Period of Personal Information)

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. However, the following information is retained for the specified reasons and periods:

- Reasons for retention by relevant laws: In cases where it is necessary to preserve information according to provisions of related laws such as the Commercial Act and the Act on the Consumer Protection in Electronic Commerce, the Company retains member information for a certain period as stipulated by the related laws. In this case, the Company uses the retained information only for the purpose of retention, and the retention periods are as follows:

① Service contracts such as exhibition hall and meeting room rentals: 5 years

② Exhibition pre-registration/on-site registration records and marketing advertisements: 3 years

③ Membership registration and management for Korea E&EX organized exhibition websites: immediately upon membership withdrawal


Article 4 (Outsourcing of Personal Information Processing)

For smooth and improved services, the Company may outsource personal information processing to third parties, limited to the minimum necessary information for smooth service provision.

In accordance with relevant laws, when entering into outsourcing contracts, the Company stipulates compliance with personal information protection laws, confidentiality of personal information, prohibition of third-party provision, liability for accidents, outsourcing period, and obligations to return or destroy personal information after the end of processing, and manages compliance.

If the content or recipient of the outsourced work changes, it will be disclosed without delay through this Privacy Policy.

-Outsourced entities:

1. Exhibition entry service operation

① Recipient: to be separately announced on the website

② Outsourced work content: identity verification for exhibition entry, issuance of entry passes, data processing, etc.

2. Online service operation

① Recipient: to be separately announced on the website

② Outsourced work content: website maintenance, server management, data processing, etc.

3. Online newsletter distribution

① Recipient: to be separately announced on the website

② Outsourced work content: exhibition-related newsletter distribution

4. Message distribution

① Recipient: to be separately announced on the website

② Outsourced work content: SMS message distribution

5. DM distribution

① Recipient: to be separately announced on the website

② Outsourced work content: mass mail distribution


Article 5 (Provision of Personal Information to Third Parties)

The Company uses members' personal information within the scope notified in the "Collection and Use Items and Purposes of Personal Information" and does not use it beyond this scope or provide it to third parties without the member's prior consent. However, the following cases are exceptions:

-When the member has been informed in advance and consents to third-party provision.

-When required by law, or for investigative, research, or academic purposes, according to the procedures and methods stipulated by law.

1. Provision to Exhibition Participants (Electronic Business Card Service Users)

① Recipient: electronic business card service users

② Electronic business card service: a service for conveniently exchanging business cards with participating companies, where personal information is not transferred without the active intention of the data subject (tagging the badge).

③ Purpose of use by the recipient: networking through electronic business card exchange

④ Personal information provided: name, company name, position, contact information, email, job classification

⑤ Retention and use period by the recipient: until the purpose of use is achieved or the data subject expresses refusal to receive

2. Provision to Exhibition Participants (Online Sponsorship Users)

① Recipient: online sponsorship users

② Purpose of use by the recipient: business consultations and marketing

③ Personal information provided: name, company name, position, contact information, email, job classification

④ Retention and use period by the recipient: until the purpose of use is achieved or the data subject expresses refusal to receive

3. Provision to Exhibition Participants (Online Platform Consultation Users)

① Recipient: online platform consultation users

② Purpose of use by the recipient: business consultations and marketing

③ Personal information provided: name, company name, position, contact information, email, job classification

④ Retention and use period by the recipient: until the purpose of use is achieved or the data subject expresses refusal to receive

4. Provision to Korea Exhibition Industry Promotion Association (AKEI)

① Recipient: Korea Exhibition Industry Promotion Association (AKEI)

② Purpose of use by the recipient: verification for international exhibition certification

③ Personal information provided: name, company name, position, contact information, email, etc.

④ Retention and use period by the recipient: until the purpose of use is achieved or the data subject expresses refusal to receive

5. Provision to Seminar and Conference Organizers

① Recipient: seminar and conference organizers

② Conference registration: used for providing related information to the data subject who registered for a conference held simultaneously with the exhibition.

③ Purpose of use by the recipient: identification of visitors and provision of related information

④ Personal information provided: name, company name, position, contact information, email, job classification

⑤ Retention and use period by the recipient: until the purpose of use is achieved or the data subject expresses refusal to receive

6. Provision for Academic Research Analysis

① Recipient: institutions conducting academic research

② Purpose of use by the recipient: academic research for the development of the exhibition industry

③ Personal information provided: information that cannot identify individuals (masked data)

④ Retention and use period by the recipient: immediately upon achieving the purpose of use


Article 6 (Rights and Obligations of Data Subjects and Exercise Methods)

1. Rights and Obligations of Data Subjects Data subjects can exercise the following personal information protection-related rights at any time regarding the Company:

① Request to view personal information

② Request correction in case of errors

③ Request deletion

④ Request to stop processing

2. Exercise Methods

① The rights under Paragraph 1 can be exercised through written, telephone, email, or fax requests to the Company, and the Company will take action without delay.

② If a data subject requests correction or deletion of errors in personal information, the Company will not use or provide the personal information until the correction or deletion is completed.

③ The rights under Paragraph 1 can be exercised through legal representatives or agents delegated by the data subject. In this case, a power of attorney must be submitted in accordance with the form prescribed in Annex 11 of the Enforcement Rules of the Personal Information Protection Act.

④ Data subjects must not infringe on the privacy or personal information of themselves or others processed by the Company in violation of the Personal Information Protection Act and other related laws.


Article 7 (Destruction of Personal Information)

When personal information is no longer needed due to the expiration of the retention period or the achievement of processing purposes, the Company will destroy the personal information without delay.

-If the retention period of personal information consented to by the data subject has expired or the processing purpose has been achieved, but retention is required by other laws, the personal information will be transferred to a separate database or stored in a different location.


Destruction Procedure and Method

-Destruction Procedure: The Company selects personal information for which the destruction reason has occurred and destroys the personal information with the approval of the Company's personal information protection officer.

-Destruction Method: Personal information recorded and stored in electronic file form is destroyed using methods such as low-level format so that the records cannot be reproduced, and personal information recorded and stored on paper documents is destroyed by shredding or incineration.


Article 8 (Measures to Ensure the Safety of Personal Information)

To ensure the safety of personal information, the Company takes the following measures:

-Administrative measures: establishment and implementation of internal management plans, regular employee training, etc.

-Technical measures: management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, etc.

-Physical measures: access control to computer rooms, data storage rooms, etc.


Article 9 (Matters Concerning the Installation, Operation, and Rejection of Automatic Personal Information Collection Devices)

To provide personalized services, the Company uses 'cookies' that store and retrieve user information from time to time.

-Cookies are small pieces of information sent by the server used to operate the website to the user's computer browser and stored on the user's PC hard disk.

-Purpose of using cookies: Cookies are used to provide optimized information to users by storing user preferences, securing login convenience through ID storage, and identifying secure access.

-Installation, operation, and rejection of cookies: Users can refuse to store cookies by setting options in the privacy menu of tools>internet options>at the top of the web browser.

-If you refuse to store cookies, there may be difficulties in using personalized services.


Article 10 (Personal Information Protection Officer and Viewing Request)

The Company designates the following personal information protection officer and person in charge of handling personal information processing duties comprehensively, and for handling complaints and damage relief from data subjects related to personal information processing.

1. Personal Information Protection Officer

-Name: Kim Jong-wan

-Position: Director

-Contact: 02-551-0102

2. Personal Information Protection Manager

-Name: Cho Jun-hyun

-Position: Manager

-Contact: 02-551-0102 / info@eandex.co.kr


Article 11 (Methods for Redress of Rights Infringement)

Data subjects can inquire about relief from personal information infringement, consultation, etc., to the following organizations: (These organizations are separate from the Company, and if you are not satisfied with the Company's own personal information complaint handling and damage relief results, or need more detailed help, please inquire.)

1. Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)

-Responsible work: Report and consultation on personal information infringement

-Website: privacy.kisa.or.kr

-Phone: 118 (no area code)

-Address: 9, Jinheung-gil, Naju-si, Jeollanam-do, 58324, 3rd floor, Personal Information Infringement Report Center

2. Personal Information Dispute Mediation Committee

-Responsible work: Application for personal information dispute mediation, group dispute mediation (civil resolution)

-Website: www.kopico.go.kr

-Phone: 1833-6972 (no area code)

-Address: 4th floor, Government Complex Seoul, 209, Sejong-daero, Jongno-gu, Seoul, 03171

3. Supreme Prosecutors' Office Cyber Crime Investigation Team

-Phone: 02-3480-3573

-Website: www.spo.go.kr

4. National Police Agency Cyber Bureau

-Phone: 182

-Website: cyberbureau.police.go.kr


Article 12 (Exclusion from Application of Privacy Policy)

The Company may provide links to other companies' websites or materials through the website. In this case, the Company has no control over external sites and materials, and the Company's 'Privacy Policy' does not apply to them. Therefore, when moving to the pages of external sites by clicking the included links, please be sure to check the privacy policy of the newly visited site.


Article 13 (Notice of Changes to Privacy Policy)

If the terms are changed, changes will be notified at least 7 days prior (30 days prior for significant changes) through email and website announcements. If you do not agree to the changed terms, you can stop using the service and withdraw. If you continue to use the service after the effective date of the changed terms, it will be deemed that you have agreed to the changes.


You have the right to refuse consent to the collection and use of the above personal information. However, if you refuse consent, there may be restrictions on the use of exhibitions and related seminars and conference services provided by Korea E&EX.